Acceptable documentation for DMIs, SVIs, and eligible immigration statuses
March 2026
Learn about documentation needed to resolve Data Matching Issues, Special Enrollment Period Verification Issues, and eligible immigration statuses so you can better prepare consumers and avoid unnecessary delays.
Acceptable Documentation for DMIs and SVIs, and eligible immigration statuses
View the lists of acceptable documents to resolve DMIs & SVIs
When a Data Matching Issue (DMI) or Special Enrollment Verification (SVI) generates on a consumer's Marketplace application, the list of acceptable documents depends entirely on the specific issue. As an ACA agent, knowing where to find these lists — and how to coach your clients in advance — can save significant time and keep coverage from being delayed.
When a Data Matching Issue (DMI) or Special Enrollment Verification (SVI) generates on a consumer's Marketplace application, the list of acceptable documents depends entirely on the specific issue. As an ACA agent, knowing where to find these lists — and how to coach your clients in advance — can save significant time and keep coverage from being delayed.- The list of acceptable documents to resolve DMIs is available here, broken out by DMI type
- The list of acceptable documents to resolve SVIs is available here, broken out by SVI type
- HealthSherpa includes the list of documents to choose from withineach follow-up task associated with a consumer
- Non-U.S. citizens must provide immigration documentation to apply for Marketplace coverage.
- The full list of eligible immigration documentation is available here. The Big Beautiful Bill is expected to narrow eligible immigration statuses.
DEFINITIONS
Data Matching Issue
Data Matching Issues (DMIs) occur when there is a data mismatch between a consumer's subsidy application and government databases, such as discrepancies regarding income or immigration status.
Special Enrollment Period Verification Issue
Special Enrollment Period (SEP) Verification Issues (SVIs) are generated when a consumer must verify a qualifying life event, such as moving or the birth of a child.

Key Takeaway
Because the list of acceptable documents changes based on the specific issue, agents should not rely on memorization but should instead know how to access the appropriate guidance.
How is an SVI different from a DMI?
A DMI is about a mismatch between application information and government records. An SVI is about proving a qualifying life event, such as loss of coverage or the birth of a child. Both require documentation, but they are triggered for different reasons.
HealthSherpa offers easy documentation management
Consent Library
Easily manage both forms of consent for all consumers in one, central location.
Intake Form
Gather info and documents with our easy intake form so data is ready and waiting when you are.
Document Upload
Upload documents early to ensure your clients keep their subsidy and/or coverage.
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