FFM Certification for
Agents and Brokers
Marketplace training for Plan Year 2024 is available now
HealthSherpa is committed to helping agents and brokers grow and scale their ACA business by providing tools and resources to maximize organization and efficiency. In addition to the fast, accurate quoting, simple shopping, and a full client management system available for free on HealthSherpa for Agents, we're also a CMS approved vendor for the FFM Agent and Broker Training Program.
We offer free Marketplace training courses through HealthSherpa's learning management system including Individual Marketplace Training for New Agents and Brokers and Individual Marketplace Training for Returning Agents and Brokers.
When you complete your training through HealthSherpa, you're also eligible for free continuing education units (CEUs) that qualify toward "Health Line of Authority" requirements in 43 states with additional states on their way.
How to get your 2024 FFM certification and free training courses
If you’re a returning agent and ready to complete your training and earn some free CE credits at the same time, here’s what you’ll do:
- On a desktop or laptop computer, navigate to the MLMS within your CMS Enterprise Portal (mobile coming soon!)
- From there, you'll see an option to complete your Marketplace training with HealthSherpa.
- Click through the HealthSherpa training option, and you'll be redirected to our site.
Note: Agents and brokers have to click through their CMS portal to our site for the training to be valid, so make sure you do this step! - Once you're on HealthSherpa.com, sign up for the training and select the appropriate course.
If you're new to the Marketplace, you will need to create a CMS Enterprise Portal account before you can access the training: Click here for a step by step guide
How much does FFM certification cost?
HealthSherpa Marketplace Agent and Broker Training courses are available for free to all agents and brokers.
How long does FFM certification take?
Agents complete HealthSherpa Marketplace Agent and Broker Training courses in a few hours. Our training provides free CEUs in addition to FFM certification, so it may take longer than for FFM certification only.
State-Based Marketplace Training
HealthSherpa Marketplace Agent and Broker Training courses are only valid for FFM certification. State-Based Marketplaces (SBMs) have their own, independent trainings and agents pursuing SBM certification will need to visit each state's web site to understand their training instructions.
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Create a CMS Enterprise Portal Account
If you're new to the Marketplace, you will need to create a CMS Enterprise Portal account before you can access the training:
Complete Marketplace Registration
For full directions on how to register with CMS as a Federally-Facilitated Marketing agent or broker, visit:
CMS CCIIO Resources for Agents and Brokers in the Health Insurance Marketplaces.